Senior Operations Analyst (BROOMFIELD, CO, US, 80021)

About CenturyLink
CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

The Role

Looking for an individual with experience in telecommunications services operations and testing to support the Centurylink Test Equipment Standards program. Candidate would be familiar with test and acceptance standards for Consumer and Business services over Copper and Fiber, to include High Speed Internet Ethernet and gigabit ethernet services, design services and transmission line testing. This position will coordinate the approval of testing standards and requirements for telecommunications services, manage field trials of vendor test equipment and upgrades proposed. This position will manage the test equipment inventory program, which includes tracking, budget forecasting, life cycle management, and efforts to maximize efficient use of test equipment inventories.


The Main Responsibilities

Work in the Field Operations Support environment with a goal of standardizing and optimizing test equipment inventories and tools.
Work closely with the Vendors and Field Operations Subject Matter experts to coordinate trials to evaluate test equipment and tools.
Formulate test equipment trial test plans and formulate results and make sourcing recommendations
Manage Test equipment Firmware and Software Standard profiles
Work with Tool and Test equipment vendors
Develop data analysis and process to optimize field test equipment inventory and return unused test sets for redistribution.
Track test equipment inventory reporting to reflect tech field inventory additions, transfers, retirements
Perform inventory database and equipment life cycle analysis to enable strategic placement of Test Equipment to reduce cost and optimize annual budget forecasting.


What We Look For in a Candidate

Continuous improvement mindset and the ability to analyze data and business processes to identify process improvements and optimization.
Ability to perform research, organize, material create documentation or develop recommendations
Excellent oral and written communication skills.
Strong teamwork, interpersonal, verbal and written communication skills.
Adept at using all Microsoft Office products


Additional Strengths:

Field Ops experience/knowledge with Local field ops processes.
Technical expertise (process, test equipment, telecommunications, etc)
SharePoint experience - building and maintain SharePoint sites (beyond posting documents)
Microsoft Power Applications

Alternate Location: US-Arizona-Phoenix; US-Arizona-Tempe; US-Colorado-Broomfield; US-Colorado-Littleton; US-Louisiana-Monroe; US-Minnesota-St Paul; US-Virginia-Arlington; US-Virginia-Herndon

Requisition #: 228239

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.
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